Ensuring the privacy and security of client information is central to the Centre. We understand the importance of being prepared, which is why we have developed a detailed privacy incident management plan in line with Quebec's Law 25. This plan outlines clear steps for identifying, managing, and resolving any potential data incidents. It ensures that if an issue arises, your personal information will be handled with care and transparency. The plan is designed to provide peace of mind and trust in how your data is managed. You can access the complete privacy incident management plan by following the PDF link provided.